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Service Level Agreement
A Service Level Agreement (SLA) is a commitment between a service provider and a client. The particular aspects of the service quality, availability, responsibilities and price which are agreed between the service provider and the service user. The most common component of an SLA is that the services should be provided to the end user as agreed upon in the contract. There are various types of service level agreements like Customer-based SLA, Service-based SLA, Multilevel SLA, etc.
ComplianceIndia can help you obtain your draft format of Service Level Agreement (SLA) quickly and hassle-free.
How to proceed?
We will provide the draft format on request which can be used by the Service Provider to prepare and finalise Service Level Agreement (SLA). Service Level Agreement must contain the terms and conditions agreed among the concerned parties, identifies the services required, time period, etc. Such Agreement can be drafted on plain white paper or on the letter head of the Servicer Provider addressing to other parties to the agreement and is duly signed and authorised by the service provider.
Let us provide a draft personalized and customized copy of Service Level Agreement (SLA) to you based on your needs.